FabHR — People & Performance

Employee Support That Actually Responds

One smart helpdesk for HR, IT, Admin, and Facilities. Auto-routing, SLA enforcement, and an AI assistant that resolves 40% of tickets before a human sees them.

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Key benefits

Why teams choose this module

01

Centralized Ticketing

One inbox for HR, IT, Admin, Facilities.

FabHR Intelligent Flow
02

SLA Tracking & Escalation

Auto-escalate when SLAs are at risk.

FabHR Intelligent Flow
03

Smart Routing

Tickets land with the right team and right person automatically.

FabHR Intelligent Flow
04

Knowledge Base

Self-service articles cut ticket volume by 40%.

FabHR Intelligent Flow
05

Mobile Ticket Creation

Raise tickets from anywhere — with photo attachments.

FabHR Intelligent Flow
06

Satisfaction Surveys

Post-resolution CSAT scores to improve quality.

FabHR Intelligent Flow
FabHR AI

Intelligence built into every workflow

Predictive AI handles the routine so your team can focus on the exceptional.

Smart Ticket Assignment

Right team, right person, right priority — automatically.

Suggested Responses

AI drafts replies for common queries to speed resolution.

Sentiment Analysis

Priority-flags angry or urgent tickets.

Trend Analysis

Spots systemic issues from ticket patterns.

In practice

Adopted by the whole team, not just HR

Managers approve from mobile, employees self-serve, finance gets clean data and HR keeps control — which is why this module gets used after week one instead of being abandoned.

Team collaborating on an HR workflow inside FabHR

Support that scales without growing the team

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Direct: +91 9893448487Email: sales@fabhr.in

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